"Mounting effective IT based customer service operations under emergent ..."

Stephen Corea (2006)

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DOI: 10.1016/J.INFOANDORG.2006.02.001

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type: Journal Article

metadata version: 2020-02-21

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Stephen Corea:
Mounting effective IT based customer service operations under emergent conditions: Deconstructing myth as a basis of understanding. Inf. Organ. 16(2): 109-142 (2006)

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