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ORCIDInformation and Organization, Volume 16
Volume 16, Number 1, January 2006
- Bongsug Chae, James M. Bloodgood:
The paradoxes of knowledge management: An eastern philosophical perspective. 1-26 - Panos Constantinides, Michael I. Barrett:
Negotiating ICT development and use: The case of a telemedicine system in the healthcare region of Crete. 27-55 - Helen J. Richardson
, Debra Howcroft:
The contradictions of CRM - A critical lens on call centres. 56-81 - Jaana Porra, Rudy Hirschheim, Michael S. Parks:
Forty years of the corporate information technology function at Texaco Inc. - A history. 82-107
Volume 16, Number 2, May 2006
- Stephen Corea:
Mounting effective IT based customer service operations under emergent conditions: Deconstructing myth as a basis of understanding. 109-142 - Helen J. Richardson, Debra Howcroft:
The contradictions of CRM - a critical lens on call centres. 143-168 - David Kang:
The workflow application as an unintended medium for organizational learning: A longitudinal field study. 169-190
Volume 16, Number 3, September 2006
- Matthew Longshore Smith:
Overcoming theory-practice inconsistencies: Critical realism and information systems research. 191-211 - Paolo Quattrone, Trevor Hopper:
What is IT?: SAP, accounting, and visibility in a multinational organisation. 212-250 - Erica L. Wagner, Susan V. Scott, Robert D. Galliers:
The creation of 'best practice' software: Myth, reality and ethics. 251-275
Volume 16, Number 4, 2006
- Kathy McGrath:
Affection not affliction: The role of emotions in information systems and organizational change. 277-303 - Robert Willison:
Understanding the perpetration of employee computer crime in the organisational context. 304-324
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