"The Impact of Job Demands and Customer Mistreatment on Customer-Oriented ..."

Xin Li, Tong Liu, Yi-Wen Chen (2017)

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DOI: 10.1145/3175536.3175564

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Xin Li, Tong Liu, Yi-Wen Chen:
The Impact of Job Demands and Customer Mistreatment on Customer-Oriented Organizational Citizenship Behavior. ICETC 2017: 223-227

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