"Selecting Empathic Response Headers in Customer Support Conversations with ..."

W. Lok Yeung (2024)

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DOI: 10.1007/978-3-031-88045-2_2

access: closed

type: Conference or Workshop Paper

metadata version: 2025-05-09

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W. Lok Yeung:
Selecting Empathic Response Headers in Customer Support Conversations with LLM-Based Emotion Recognition. CONVERSATIONS 2024: 23-32

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