"Managing operations in customer-intensive services with forward-looking ..."

Chengzhang Li, Minghui Jiang, Xuchuan Yuan (2018)

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DOI: 10.1108/K-11-2017-0436

access: closed

type: Journal Article

metadata version: 2025-07-04

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Chengzhang Li, Minghui Jiang, Xuchuan Yuan:
Managing operations in customer-intensive services with forward-looking customers. Kybernetes 47(10): 1941-1955 (2018)

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