"Electronic service quality in online shopping and risk reduction strategies."

Angeliki Vos et al. (2014)

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DOI: 10.1108/JSIT-01-2014-0008

access: closed

type: Journal Article

metadata version: 2025-12-25

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Angeliki Vos, Catherine Marinagi, Panagiotis Trivellas, Niclas Eberhagen, Georgios Giannakopoulos, Christos Skourlas:
Electronic service quality in online shopping and risk reduction strategies. J. Syst. Inf. Technol. 16(3): 170-186 (2014)

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