"Correlating service touch-point preferences with engagement parameters."

Udechukwu Ojiako, Maxwell Chipulu, Andrew Graesser (2012)

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DOI: 10.1108/02635571211232334

access: closed

type: Journal Article

metadata version: 2020-04-25

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  - https://dblp.org/rec/journals/imds/OjiakoCG12
Udechukwu Ojiako, Maxwell Chipulu, Andrew Graesser:
Correlating service touch-point preferences with engagement parameters. Ind. Manag. Data Syst. 112(5): 766-785 (2012)

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