"Managing perceived risk for customer retention in e-commerce: The role of ..."

Yung-Shen Yen (2015)

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DOI: 10.1108/ICS-12-2013-0088

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type: Journal Article

metadata version: 2023-08-28

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Yung-Shen Yen:
Managing perceived risk for customer retention in e-commerce: The role of switching costs. Inf. Comput. Secur. 23(2): 145-160 (2015)

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