"Service excellence and market value of a firm: an empirical investigation ..."

Xinrui Zhan et al. (2021)

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DOI: 10.1080/00207543.2020.1759837

access: closed

type: Journal Article

metadata version: 2022-02-01

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  - https://dblp.org/rec/journals/ijpr/ZhanMHS21
Xinrui Zhan, Yinping Mu, Manpreet S. Hora, Vinod R. Singhal:
Service excellence and market value of a firm: an empirical investigation of winning service awards and stock market reaction. Int. J. Prod. Res. 59(14): 4188-4204 (2021)

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