"Artificial intelligence agents or human agents? Impact of online customer ..."

Wei Wang, Yao Tong, Jian Mou (2026)

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DOI: 10.1016/J.DSS.2025.114562

access: closed

type: Journal Article

metadata version: 2025-12-01

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Wei Wang, Yao Tong, Jian Mou:
Artificial intelligence agents or human agents? Impact of online customer service agents on crowdfunding performance. Decis. Support Syst. 200: 114562 (2026)

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