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"Best practices in business process redesign: use and impact."
Selma Limam Mansar, Hajo A. Reijers (2007)
- Selma Limam Mansar, Hajo A. Reijers:

Best practices in business process redesign: use and impact. Bus. Process. Manag. J. 13(2): 193-213 (2007)

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