"Process improvement in facilities management: the SPICE approach."

Dilanthi G. Amaratunga, Marjan Sarshar, David Baldry (2002)

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DOI: 10.1108/14637150210434982

access: closed

type: Journal Article

metadata version: 2020-06-18

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Dilanthi G. Amaratunga, Marjan Sarshar, David Baldry:
Process improvement in facilities management: the SPICE approach. Bus. Process. Manag. J. 8(4): 318-337 (2002)

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