"Chance-constrained scheduling with recourse for multi-skill call centers ..."

Thuy Anh Ta et al. (2015)

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DOI: 10.1109/WSC.2015.7408447

access: closed

type: Conference or Workshop Paper

metadata version: 2026-03-24

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Thuy Anh Ta, Wyean Chan, Pierre L'Ecuyer, Fabian Bastin:
Chance-constrained scheduling with recourse for multi-skill call centers with arrival-rate and absenteeism uncertainty. WSC 2015: 3156-3157

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