"Capturing customer context from social media: mapping social media API and ..."

Matthias Wittwer, Olaf Reinhold, Rainer Alt (2017)

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DOI: 10.1145/3106426.3117762

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  - https://dblp.org/rec/conf/webi/WittwerRA17
Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Capturing customer context from social media: mapping social media API and CRM profile data. WI 2017: 993-997

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