Raj Sharman, H. Raghav Rao, T. S. Raghu: Exploring the Grand Challenges for Next Generation E-Business - 8th Workshop on E-Business, WEB 2009, Phoenix, AZ, USA, December 15, 2009, Revised Selected Papers. Lecture Notes in Business Information Processing 52, Springer 2011, ISBN 978-3-642-17448-3