"Business drivers and design choices for multilingual IVRs: a government ..."

Karen Calteaux, Aditi Sharma Grover, Gerhard B. Van Huyssteen (2012)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2024-08-05

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Karen Calteaux, Aditi Sharma Grover, Gerhard B. Van Huyssteen:
Business drivers and design choices for multilingual IVRs: a government service delivery case study. SLTU 2012: 29-35

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