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"Citizen Sentiment and Public Value in AI-Mediated Public Services: A Case ..."
Tehila Tigist Neguse et al. (2026)
- Tehila Tigist Neguse

, Hagar Gabay
, Iris Reychav
, Roger McHaney
, Gideon Mekonnen Jonathan
:
Citizen Sentiment and Public Value in AI-Mediated Public Services: A Case Study of a Ministry Chatbot. SIGMIS-CPR 2026: 50-58

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