"Models towards a hybrid conversational agent for contact centres."

Gopal Ravi Sankar et al. (2008)

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DOI: 10.1145/1456659.1456683

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  - conf/saicsit/SankarGVP08
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Gopal Ravi Sankar, Jéan H. Greyling, Dieter Vogts, Mathys C. du Plessis:
Models towards a hybrid conversational agent for contact centres. SAICSIT 2008: 200-209

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