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"The Persuasive Impact of Emoticons in Online Word-of-Mouth Communication."
Lingyun Qiu et al. (2016)
- Lingyun Qiu, Weiquan Wang, Jun Pang, Zhenhui Jack Jiang:

The Persuasive Impact of Emoticons in Online Word-of-Mouth Communication. PACIS 2016: 122

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