"Call Centre Optimization Based on Personalized Requests Distribution."

Elizaveta E. Tarasova, Dmitry Ivanov (2023)

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DOI: 10.1007/978-3-031-53025-8_10

access: closed

type: Conference or Workshop Paper

metadata version: 2024-12-30

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Elizaveta E. Tarasova, Dmitry Ivanov:
Call Centre Optimization Based on Personalized Requests Distribution. OL2A (1) 2023: 135-147

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