"Modeling Human Intelligence in Customer-Agent Conversation Using ..."

Qicheng Ding et al. (2019)

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DOI: 10.1007/978-3-030-32236-6_54

access: closed

type: Conference or Workshop Paper

metadata version: 2026-02-26

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Qicheng Ding, Guoguang Zhao, Penghui Xu, Yucheng Jin, Yu Zhang, Changjian Hu, Qianying Wang, Feiyu Xu:
Modeling Human Intelligence in Customer-Agent Conversation Using Fine-Grained Dialogue Acts. NLPCC (2) 2019: 596-606

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