"Using social networks to enhance customer relationship management."

Ian Basaille-Gahitte et al. (2013)

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DOI: 10.1145/2536146.2536163

access: closed

type: Conference or Workshop Paper

metadata version: 2019-05-29

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  - conf/medes/Basaille-GahitteACL13
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Ian Basaille-Gahitte, Lylia Abrouk, Nadine Cullot, Éric Leclercq:
Using social networks to enhance customer relationship management. MEDES 2013: 169-176

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