Ryszard Kowalczyk, Jörg P. Müller, Huaglory Tianfield, Rainer Unland: Agent Technologies, Infrastructures, Tools, and Applications for E-Services, NODe 2002 Agent-Related Workshops, Erfurt, Germany, October 7-10, 2002. Revised Papers. Lecture Notes in Computer Science 2592, Springer 2003, ISBN 3-540-00742-3