"Towards a Balanced Natural Language Processing: A Systematic Literature ..."

Lungile Binza, Adheesh Budree (2022)

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DOI: 10.1007/978-3-031-19429-0_24

access: closed

type: Conference or Workshop Paper

metadata version: 2023-06-26

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  - conf/ict4d/BinzaB22
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Lungile Binza, Adheesh Budree:
Towards a Balanced Natural Language Processing: A Systematic Literature Review for the Contact Centre - Balancing the AI Triple Challenge of Opportunity, Ethics, and Opportunity Cost! ICT4D 2022: 397-420

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