"A Proposal of the Emotion Hierarchy Diagram for Designing the Service ..."

Nanami Shimazaki, Yasuharu Nishi, Michiko Tsubaki (2015)

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DOI: 10.1007/978-4-431-56074-6_4

access: closed

type: Conference or Workshop Paper

metadata version: 2020-03-11

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Nanami Shimazaki, Yasuharu Nishi, Michiko Tsubaki:
A Proposal of the Emotion Hierarchy Diagram for Designing the Service Processes. ICServ 2015: 27-37

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