"Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour ..."

Hisashi Masuda, Yoshinori Hara (2015)

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DOI: 10.1007/978-4-431-56074-6_20

access: closed

type: Conference or Workshop Paper

metadata version: 2020-03-11

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Hisashi Masuda, Yoshinori Hara:
Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter. ICServ 2015: 183-195

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