"Head over Feels? Differences in Online Rating Behavior for Utilitarian and ..."

Janina Seutter, Jürgen Neumann (2019)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2019-12-10

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Janina Seutter, Jürgen Neumann:
Head over Feels? Differences in Online Rating Behavior for Utilitarian and Hedonic Service Aspects. ICIS 2019

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