"Real-Time Guidance Design: Principles for AI-Augmented Proactive Guidance ..."

Marc Christopher Grau, Ivo Blohm (2025)

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type: Conference or Workshop Paper

metadata version: 2026-02-03

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Marc Christopher Grau, Ivo Blohm:
Real-Time Guidance Design: Principles for AI-Augmented Proactive Guidance Systems Supporting Human Dialogue in Customer Service. ICIS 2025

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