"Relationship Bonds and Customer Loyalty: A Study Across Different Service ..."

Mafalda Lima, Teresa Fernandes (2015)

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DOI: 10.1007/978-3-319-14980-6_26

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-04

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Mafalda Lima, Teresa Fernandes:
Relationship Bonds and Customer Loyalty: A Study Across Different Service Contexts. IESS 2015: 326-339

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