Slimane Hammoudi, Leszek A. Maciaszek, Michele Missikoff, Olivier Camp, José Cordeiro: Enterprise Information Systems - 18th International Conference, ICEIS 2016, Rome, Italy, April 25-28, 2016, Revised Selected Papers. Lecture Notes in Business Information Processing 291, Springer 2017, ISBN 978-3-319-62385-6