"Neue wege des kundensupports im IT-servicedesk des IT centers der RWTH ..."

Ingo Hengstebeck, Sarah Grzemski (2016)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-07-04

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Ingo Hengstebeck, Sarah Grzemski:
Neue wege des kundensupports im IT-servicedesk des IT centers der RWTH Aachen university. GI-Jahrestagung 2016: 933-945

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