"Understanding the impact of remote service technology on service business ..."

Andreas Zolnowski, Ann Kristin Schmitt, Tilo Böhmann (2011)

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type: Conference or Workshop Paper

metadata version: 2016-12-05

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Andreas Zolnowski, Ann Kristin Schmitt, Tilo Böhmann:
Understanding the impact of remote service technology on service business models in manufacturing: from improving after-sales services to building service ecosystems. ECIS 2011: 109

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