"An empirical investigation of intelligent agents for e-business customer ..."

Weiquan Wang, Izak Benbasat (2003)

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type: Conference or Workshop Paper

metadata version: 2016-12-05

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Weiquan Wang, Izak Benbasat:
An empirical investigation of intelligent agents for e-business customer relationship management: a knowledge management perspective. ECIS 2003: 2095-2110

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