"Software-Mediated Process Assessment for IT Service Capability Management."

Anup Shrestha et al. (2014)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2014-06-30

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Anup Shrestha, Aileen Cater-Steel, Wui-Gee Tan, Mark Toleman:
Software-Mediated Process Assessment for IT Service Capability Management. ECIS 2014

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