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"Information Failures, Trust Violation, and Customer feedback in ..."

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

Anna-Maria Seeger, Tillmann Neben, Armin Heinzl (2017)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2018-01-08

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  dblp key:
  - conf/ecis/SeegerNH17
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  persistent URL:
  - https://dblp.org/rec/conf/ecis/SeegerNH17
Anna-Maria Seeger, Tillmann Neben, Armin Heinzl:
Information Failures, Trust Violation, and Customer feedback in Web-Enabled Transactions: the Role of Causal Transparency as a Trust Repair Mechanism. ECIS 2017: 129

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