"Performance Benchmarking For Designing Interaction Routines - Managing ..."

Jörg Becker et al. (2013)

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type: Conference or Workshop Paper

metadata version: 2018-02-22

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Jörg Becker, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, Hans Peter Rauer:
Performance Benchmarking For Designing Interaction Routines - Managing Trade-Offs In Service Co-Creation With The Data Envelopment Analysis. ECIS 2013: 185

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