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"How to model service productivity for data envelopment analysis? a ..."
Jörg Becker et al. (2011)
- Jörg Becker, Daniel Beverungen, Dominic Breuker, Hanns-Alexander Dietrich, Ralf Knackstedt, Hans Peter Rauer:

How to model service productivity for data envelopment analysis? a meta-design approach. ECIS 2011: 111

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