"SYMIAN: A Simulation Tool for the Optimization of the IT Incident ..."

Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi (2008)

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DOI: 10.1007/978-3-540-87353-2_7

access: open

type: Conference or Workshop Paper

metadata version: 2025-03-03

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Claudio Bartolini, Cesare Stefanelli, Mauro Tortonesi:
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process. DSOM 2008: 83-94

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