"Exploring Age Differences in Motivations for and Acceptance of Chatbot ..."

Margot J. van der Goot, Tyler Pilgrim (2019)

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DOI: 10.1007/978-3-030-39540-7_12

access: closed

type: Conference or Workshop Paper

metadata version: 2020-02-06

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Margot J. van der Goot, Tyler Pilgrim:
Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context. CONVERSATIONS 2019: 173-186

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