""Stupid robot, I want to speak to a human!" User Frustration Detection in ..."

Mireia Hernandez Caralt et al. (2025)

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access: open

type: Conference or Workshop Paper

metadata version: 2025-07-29

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Mireia Hernandez Caralt, Ivan Sekulic, Filip Carevic, Nghia Khau, Diana Nicoleta Popa, Bruna Guedes, Victor Guimarães, Zeyu Yang, André Ferreira Manso, Meghana M. Reddy, Paolo Rosso, Roland Mathis:
"Stupid robot, I want to speak to a human!" User Frustration Detection in Task-Oriented Dialog Systems. COLING (Industry) 2025: 276-285

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