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"Improving Operational Performance in Service Delivery Organizations by ..."
Rahul Paul et al. (2017)
- Rahul Paul, R. P. Jagadeesh Chandra Bose, Stephan K. Chalup, Gurulingesh Raravi:

Improving Operational Performance in Service Delivery Organizations by Using a Metaheuristic Task Allocation Algorithm. BPM (Industry Track) 2017: 25-37

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