"Social Media Analytics in Social CRM - Towards a Research Agenda."

Matthias Wittwer, Olaf Reinhold, Rainer Alt (2016)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2016-11-23

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  dblp key:
  - conf/bled/WittwerRA16
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Matthias Wittwer, Olaf Reinhold, Rainer Alt:
Social Media Analytics in Social CRM - Towards a Research Agenda. Bled eConference 2016: 32

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