"Measuring Web-based Service Quality: The Online Customer Point of View."

Rolf T. Wigand, Samar Swaid (2007)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-05-23

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Rolf T. Wigand, Samar Swaid:
Measuring Web-based Service Quality: The Online Customer Point of View. AMCIS 2007: 470

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