"Assessing the Operator's Performance in Organizational Information ..."

Jae-woong Yun et al. (2010)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-11-19

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  dblp key:
  - conf/amcis/Jae-woongHMC10
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Jae-woong Yun, Md. Dulal Hossain, Junghoon Moon, Young Chan Choe:
Assessing the Operator's Performance in Organizational Information Systems: Context of Call Center IS Management. AMCIS 2010: 250

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