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"Using ITIL to Improve IT Services."

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

Kevin P. Duffy, Barbara B. Denison (2008)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-01-03

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  - electronic edition @ aisnet.org
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  dblp key:
  - conf/amcis/DuffyD08
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  persistent URL:
  - https://dblp.org/rec/conf/amcis/DuffyD08
Kevin P. Duffy, Barbara B. Denison:
Using ITIL to Improve IT Services. AMCIS 2008: 3

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