"AI Coach Assist: An Automated Approach for Call Recommendation in Contact ..."

Md. Tahmid Rahman Laskar et al. (2023)

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DOI: 10.18653/V1/2023.ACL-INDUSTRY.57

access: open

type: Conference or Workshop Paper

metadata version: 2023-08-10

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  dblp key:
  - conf/acl/LaskarCFATC23
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  persistent URL:
  - https://dblp.org/rec/conf/acl/LaskarCFATC23
Md. Tahmid Rahman Laskar, Cheng Chen, Xue-Yong Fu, Mahsa Azizi, Shashi Bhushan TN, Simon Corston-Oliver:
AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching. ACL (industry) 2023: 599-607

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