"Six Sigma in IT Processes, IT Services and IT Products: A Fact or a Fad? ..."

Whee Yen Wong, Chan Wai Lee, Kim Yeow Tshai (2012)

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DOI: 10.1109/CIT.2012.115

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Whee Yen Wong, Chan Wai Lee, Kim Yeow Tshai:
Six Sigma in IT Processes, IT Services and IT Products: A Fact or a Fad? Six Sigma beyond Manufacturing in IT Processes, IT Services and IT Products. CIT 2012: 524-531

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