Supplier-customer relationship management and customer loyalty: The banking industry perspective.

Mon, 01 Jan 2007 00:00:00 +0100

Nelson Oly Ndubisi, Chan Kok Wah, Gibson C. Ndubisi:
Supplier-customer relationship management and customer loyalty: The banking industry perspective. J. Enterp. Inf. Manag. 20(2): 222-236 (2007)