Cheating or delighting customers on quality: Strategic implications for delayed information disclosure.

Thu, 01 Jan 2026 00:00:00 +0100

Fouad El Ouardighi, Dieter Grass, Konstantin Kogan:
Cheating or delighting customers on quality: Strategic implications for delayed information disclosure. Eur. J. Oper. Res. 329(1): 321-339 (2026)