Detecting Customer Churn Signals for Telecommunication Industry Through Analyzing Phone Call Transcripts with Recurrent Neural Networks.

Tue, 01 Jan 2019 00:00:00 +0100

Junmei Zhong, William Li:
Detecting Customer Churn Signals for Telecommunication Industry Through Analyzing Phone Call Transcripts with Recurrent Neural Networks. MLDM (1) 2019: 93-103