Predicting Customer Churn in the Telecommunication Industry by Analyzing Phone Call Transcripts with Convolutional Neural Networks.

Tue, 01 Jan 2019 00:00:00 +0100

Junmei Zhong, William Li:
Predicting Customer Churn in the Telecommunication Industry by Analyzing Phone Call Transcripts with Convolutional Neural Networks. ICIAI 2019: 55-59